Terms of Service

Last updated: September 25, 2026

These terms are an agreement between you and VELORA ("Velora," "we," "us") for using the Velora website, tools and course (the "Service"). By creating an account or joining, you agree to them.

1. Your account

2. Starting your membership

Your membership starts when your first card payment goes through. Access to Velora unlocks only after the payment succeeds; if a payment is declined, the membership doesn't start.

3. Membership and billing

4. Cancelling

You can cancel anytime from your account under Manage billing. You keep access until the end of the period you've already paid for, and you won't be charged again. See our Refund Policy for refunds.

5. Lead Finder searches

Paid memberships include 10 Lead Finder searches each billing month. They refill when your membership renews, and unused searches don't carry over. Extra searches are sold in packs as one-time purchases and don't expire while your membership is active. Searches are for your own use and have no cash value.

6. Fair use

To keep Velora fast and fair for everyone, daily limits apply to some tools, such as the Product Checker and Velora Mentor. You agree not to scrape, copy, resell or redistribute leads, course videos or other content, not to use bots or automated tools on the Service, and not to try to get around limits or security.

7. No guarantees of results

Velora provides education, data and tools to help you make your own buying decisions. Product data comes from third parties such as Keepa and Amazon and can be wrong or out of date. Prices, competition, stock and Amazon's rules change constantly. We don't guarantee any sales, profits or income, and you're responsible for checking products, following Amazon's policies and the laws that apply to your business.

8. Velora Mentor (AI)

Velora Mentor is an AI assistant. Its answers can be incomplete or wrong, and they aren't legal, tax or financial advice. Double-check important information before acting on it.

9. Content and ownership

The course, videos, leads, software and branding belong to VELORA or its licensors. Your membership gives you a personal, non-transferable license to use them while your membership is active.

10. Third parties

Velora is not affiliated with or endorsed by Amazon, Keepa, SellerAmp or any retailer mentioned. Their names belong to their owners.

11. Ending accounts

We may suspend or close accounts that break these terms, for example through account sharing, abuse or chargeback fraud.

12. Limitation of liability

The Service is provided "as is." To the fullest extent the law allows, VELORA is not liable for indirect or consequential losses, including lost profits or inventory losses, and our total liability is limited to what you paid us in the 3 months before the claim.

13. Changes

We may update these terms. If the changes are significant, we'll let you know by email or on the site. Continuing to use Velora after that means you accept the new terms.

14. Governing law and contact

These terms are governed by the laws of the State of Delaware, USA. Questions? Email velora@jordan.com.